EZ Lookup: Order Status Retreival

Provide your customers with a quick and straightforward way to check their order status using just their email address and order number.  There’s no need for them to log in to their account and navigate multiple pages to find out if their order shipped or not.

EZ Lookup integrates with your BigCommerce store to pull real-time order status information into an intuitively designed display table that provides all the necessary information order information along with a clickable link to track a package once tracking numbers have been entered.

Adding EZ Lookup to your store is, well… easy!  Our team will create a new order lookup page in your store that you can begin using right away.  Link it in your store’s navigation, put a link to it in your order confirmations, or wherever you want to provide your customers with a quick and easy way to check the status of their order.

EZ Lookup Features:

  • Look up order status using order number and email address
  • Order totals visible on status screen
  • Clickable link to track shipment
  • Any shipment notes entered in store will appear on status screen

EZ Lookup is not included in migration or custom design packages and is available as an add-on for new or existing stores.  May not be compatible with 3rd party themes.  


  • Platforms: BigCommerce
  • Self Installable? No
  • Installation Fee: $129
  • Monthly Service Fee: $10

Click the image above or here for an interactive tour of EZ Lookup!